![]() Support customer safety with remote support software That’s where visual remote assistance comes in to help customers get the service they need, while prioritizing safety and maximizing experiences for both customers and employees. Businesses are also concerned for employee safety and well-being.Īlong with best practices, the right technology mitigates today’s safety concerns surrounding in-person service. Even with safety requirements for the pandemic in place, some customers are hesitant about having technicians on-site. ![]() What has changed today is how customers feel about in-person service. ![]() Customers still want fast and complete service the first time. Internet connections still go down, homes still need refrigerators, and washing machines still require maintenance. No matter what’s happening in the world, customers still need service.
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